Receiving Rejections & Quarantine
When a delivery arrives with damaged, short-shipped, or otherwise unacceptable items, Iraca lets you document the problem on the spot and route those units into a quarantine bin — keeping your real inventory count accurate while giving a manager time to decide what to do.
How rejection happens during receiving
In Fulfillment Mode → Receive Stock, select your product and the purchase order it belongs to. When you enter a quantity that is less than what was ordered, a red panel automatically appears below the quantity field.
The rejection panel collects:
- Units to quarantine — pre-filled with the shortfall; adjust if only some units are bad
- Reason — tap one of the six reason buttons:
- Short shipment
- Damaged in transit
- Wrong item received
- Expired / past use-by date
- Refused by QC inspection
- Other
- Notes — free-text details about the damage or discrepancy
- Photo — tap Take photo to open your device camera and capture evidence; the image uploads automatically before you confirm
After tapping Confirm Receipt, Iraca:
- Adds the accepted units to your chosen warehouse (inventory goes up normally)
- Moves the rejected units into the Quarantine bin (a virtual warehouse, excluded from available stock)
- Records a
rejectedstock movement for audit purposes - Sets the purchase order status to Received with exceptions if all lines are now fully handled (accepted + rejected)
Reviewing items in quarantine
From Fulfillment Mode, tap the Quarantine card. If there are items waiting for review, the card shows a red badge with the count.
The quarantine screen lists every product that has units in quarantine, grouped by product. Tap any row to expand and see each individual rejection event with its reason, PO reference, lot number, and photo (if one was taken).
For each rejection event a manager can choose one of two actions:
| Action | What happens |
|---|---|
| Move to warehouse | Select a destination warehouse; units are transferred out of quarantine and added to that warehouse's stock. Use this when the goods are accepted after inspection or are reworked. |
| Write off | Units are removed from quarantine stock permanently. Use this for goods that must be discarded (confirmed damage, expired product). |
Both actions create a new stock movement for your audit trail.
Who can resolve quarantine items?
Only owners and admins can resolve quarantine items (write off or transfer). Any authenticated team member can document a rejection and upload a photo during receiving.
Return to supplier (RMA) — coming in v2
The current release handles the receiving side: documenting what's wrong and holding it safely. A full Return Merchandise Authorization workflow — creating a return shipment back to the supplier, tracking the resolution (refund, replacement, or credit), and closing the loop in purchasing — is planned for v2.